SalesManago is a marketing automation system that allows the sending of SMS via 360NRS.
Send SMS from SalesManago through 360NRS and take advantage of the functionality of the two platforms together.
For this integration to work properly it is necessary to bear in mind the following previous considerations:
You must have a 360NRS account and sufficient credit.
Mobile phones must always contain the international prefix. Otherwise, the messages can not be delivered correctly.
The senders can be numeric or alphanumeric. For numeric senders, the maximum length is 15 characters and for alphanumerics 11 characters.
A standard SMS allows a maximum of 160 characters using the GSM7 codification. Characters not supported by the GSM7 codification will be automatically substituted for the most similar character in GSM7. For example: "á" is not supported by GSM7, so the system will change it for an "a", which is the character supported by GSM7. You can find all GSM7 characters allowed in the annex.
Some characters included in the GSM7 count as 2 characters. You can find the extended characters in the annex.
If the length of SMS is greater than the maximum, the system will concatenate the necessary SMS up to a maximum of 5 SMS. (the end user sees it as if it was a single SMS).
The certified SMS have an additional cost.
To configure 360NRS as an SMS sending method, you must access the configuration menu within the SalesManago panel 
Top menu Integration:
Illustration 1 - Integration
Side menu Integration:
Illustration 2 - Integration
At the bottom of the SMS Gateway tab, 360NRS (NRS) must be configured as an SMS sending provider:
Illustration 3 - SMS Gateway - NRS
The meaning of each field is explained below:
| Field | Description |
|---|---|
| Username | 360nrs user. |
| Password | API password of 360nrs. |
| From | Default sender that will appear in the SMS. |
| Coding | SMS coding. Default GSM (GSM7). See ANNEX for more information. |
| Campaign name | Name of the campaign in 360NRS, essential to be able to see statistics from the 360NRS platform at https://dashboard.360nrs.com |
| Default prefix | Default prefix that the system will use if the phone does not have an international prefix. |
It is possible to define the SMS text to use as a template.
To create SMS templates you must go to the SMS messages option.
From the Mobile Marketing menu 
Top menu SMS messages:
Illustration 4 - Top menu
Side menu SMS messages:
Illustration 5 - Side menu
Illustration 6 - Template
Enter a name and the text of the SMS and can be used as a template in sending SMS.
To send an SMS to one or more contacts of the CRM you must go to the option Send SMS.
From the Mobile Marketing menu
Top menu SMS messages:
Illustration 7 - Top menu
Side menu Send SMS:
Illustration 8 - Side menu
Select 360nrs (NRS) as SMS Gateway:
Illustration 9 - SMS Gateway
Fill in the rest of the fields:
Illustration 10 - Fields
The meaning of each field is explained below:
| Field | Description |
|---|---|
| Name | Name of the campaign. |
| From | Sender. It can be empty, the default sender or other. |
| Template (optional) | Sending template. |
| Addressee | One or more recipients. You can search by name, email or tag. |
| Exclude addressee (optional) | Recipients to exclude (if the previous field is searched by tag). |
| Content | SMS text. |
| Send on date | Sending date (must be after the current date). |
| Filters | It is possible to apply filters for recipients. |
Illustration 11 - Filters
Some examples of filters could be: that you have a phone number, that more than 2 emails have been sent to you, that you clicked on less than 5 emails, that the contact was created between one date and another, that the contact has between 18 and 20 years old, etc.
To send a birthday SMS to one or more CRM contacts, you must go to the SMS birthday option.
From the Mobile Marketing menu
Top menu SMS messages:
Illustration 12 - Top menu
Side menu Birthday SMS:
Illustration 13 - Side menu
Select 360nrs (NRS) as SMS Gateway:
Illustration 14 - SMS Gateway
Fill in the rest of the fields:
Illustration 15 - Fields
The meaning of each field is explained below:
| Field | Description |
|---|---|
| Name | Name of the campaign. |
| From | Sender. It can be empty, the default sender or other. |
| Template (optional) | Sending template. |
| Addressee | One or more recipients. You can search by name, email or tag. |
| Exclude addressee (optional) | Recipients to exclude (if the previous field is searched by tag). |
| Content | SMS text. |
| Time | Sending hour. |
| Send before birthday | Send days before birthday. |
| Filters | It is possible to apply filters for recipients. |
The fields to be filled are practically the same as for normal SMS sending, except that instead of selecting a specific date, a time is selected and you can specify if you want to send the same day of the birthday, a day before or several days before. This means that the date of shipment will depend on the day of the contact's birthday.
It is possible to list the sent SMS.
From Mobile Marketing menu
Top menu sent SMS:
Illustration 16 - Top menu
Side menu sent SMS:
Illustration 17 - Side menu
A list of sent SMS is displayed:
Illustration 18 - List
It is possible to send SMS through 360NRS as a Workflow action from the Automation menu 
Top menu Workflows:
Illustration 19 - Top menu
Side menu Workflows:
Illustration 20 - Side menu
With the Workflows tool it is possible to carry out actions when events occur.
Within the actions, it is possible to send an SMS through 360NRS.
To create a Workflows it is mandatory that there is at least one event and one action. Sending an SMS to a contact through 360NRS is one action.
To use the action of sending SMS to a contact, you must drag the action Send SMS to contact from the menu of elements on the right side.
Illustration 21 - Categories menu
Among the Actions is the action of Send SMS to the contact:
Illustration 22 - Contact action
You must click on the configuration icon of the action: 
and configure the SMS to send:
Illustration 23 - Workflow
360NRS (NRS) must be selected as the Gateway. Enter the sender and text of the SMS. It is also possible to send immediately when the event occurs or send it later.
Once the Workflow is ready, it must be activated:
Illustration 24 - Active
Workflow example that sends an SMS when a note is added to a contact:
Illustration 25 - Workflow
It is possible to list the sent SMS grouped.
From the Mobile Marketing menu
Top menu sent SMS:
Illustration 26 - Top menu
Side menu SMS Analytics:
Illustration 27 - Side menu
A list of grouped sent SMS is displayed:
Illustration 28 - Analytics
It is possible to view the SMS analytics that are sent through Workflows.
From the Automation menu
Top menu Workflows:
Illustration 29 - Top menu
Side menu Workflow SMS Analytics:
Illustration 30 - Side menu
It is possible to see the analytics of the SMS sent through Workflow:
Illustration 31 - Analytics
basic character set| 0x00 | 0x10 | 0x20 | 0x30 | 0x40 | 0x50 | 0x60 | 0x70 | |
| 0x00 | @ | Δ | SP | 0 | ¡ | P | ¿ | p |
| 0x01 | £ | _ | ! | 1 | A | Q | a | q |
| 0x02 | $ | Φ | " | 2 | B | R | b | r |
| 0x03 | ¥ | Γ | # | 3 | C | S | c | s |
| 0x04 | è | Λ | ¤ | 4 | D | T | d | t |
| 0x05 | é | Ω | % | 5 | E | U | e | u |
| 0x06 | ù | Π | & | 6 | F | V | f | v |
| 0x07 | ì | Ψ | ' | 7 | G | W | g | w |
| 0x08 | ò | Σ | ( | 8 | H | X | h | x |
| 0x09 | Ç | Θ | ) | 9 | I | Y | i | y |
| 0x0A | LF | Ξ | * | : | J | Z | j | z |
| 0x0B | Ø | ESC | + | ; | K | Ä | k | ä |
| 0x0C | ø | Æ | , | < | L | Ö | l | ö |
| 0x0D | CR | æ | - | = | M | Ñ | m | ñ |
| 0x0E | Å | ß | . | > | N | Ü | n | ü |
| 0x0F | å | É | / | ? | O | § | o | à |
* Special characters
extended character set| 0x00 | 0x10 | 0x20 | 0x30 | 0x40 | 0x50 | 0x60 | 0x70 | |
| 0x00 | | | |||||||
| 0x01 | ||||||||
| 0x02 | ||||||||
| 0x03 | ||||||||
| 0x04 | ^ | |||||||
| 0x05 | € | |||||||
| 0x06 | ||||||||
| 0x07 | ||||||||
| 0x08 | { | |||||||
| 0x09 | } | |||||||
| 0x0A | FF | |||||||
| 0x0B | SS2 | |||||||
| 0x0C | [ | |||||||
| 0x0D | CR2 | ~ | ||||||
| 0x0E | ] | |||||||
| 0x0F | \ |
* Special characters
basic character set| 0x00 | 0x10 | 0x20 | 0x30 | 0x40 | 0x50 | 0x60 | 0x70 | |
| 0x00 | @ | Δ | SP | 0 | Í | P | ~ | p |
| 0x01 | £ | _ | ! | 1 | A | Q | a | q |
| 0x02 | $ | ª | " | 2 | B | R | b | r |
| 0x03 | ¥ | Ç | # | 3 | C | S | c | s |
| 0x04 | ê | À | º | 4 | D | T | d | t |
| 0x05 | é | ∞ | % | 5 | E | U | e | u |
| 0x06 | ú | ^ | & | 6 | F | V | f | v |
| 0x07 | í | \ | ' | 7 | G | W | g | w |
| 0x08 | ó | € | ( | 8 | H | X | h | x |
| 0x09 | ç | Ó | ) | 9 | I | Y | i | y |
| 0x0A | LF | | | * | : | J | Z | j | z |
| 0x0B | Ô | ESC | + | ; | K | Ã | k | ã |
| 0x0C | ô | Â | , | < | L | Õ | l | õ |
| 0x0D | CR | â | - | = | M | Ú | m | ` |
| 0x0E | Á | Ê | . | > | N | Ü | n | ü |
| 0x0F | á | É | / | ? | O | § | o | à |
* Special characters
** Characters different from GSM
extended character set| 0x00 | 0x10 | 0x20 | 0x30 | 0x40 | 0x50 | 0x60 | 0x70 | |
| 0x00 | | | |||||||
| 0x01 | À | Â | ||||||
| 0x02 | Φ | |||||||
| 0x03 | Γ | |||||||
| 0x04 | ^ | |||||||
| 0x05 | ê | Ω | Ú | € | ú | |||
| 0x06 | Π | |||||||
| 0x07 | Ψ | |||||||
| 0x08 | Σ | { | ||||||
| 0x09 | ç | Θ | } | Í | í | |||
| 0x0A | FF | |||||||
| 0x0B | Ô | SS2 | Ã | ã | ||||
| 0x0C | ô | [ | Õ | õ | ||||
| 0x0D | CR2 | ~ | ||||||
| 0x0E | Á | ] | ||||||
| 0x0F | á | Ê | \ | Ó | ó | â |
* Special characters
** Characters different from GSM
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